Mike Prescott

Privacy PolicyMTP Creative Solutions Ltd (Trading as nfpSpark & HELM Design) – Customer Privacy NoticeRegistered name: MTP Creative Solutions LtdThis privacy notice tells you what to expect us to do with your personal information.---Contact detailsEmail
[email protected]---What information we collect, use, and whyWe collect or use the following information to provide services and goods, including delivery:- Names and contact details
- Addresses
- Date of birth
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Health information (only where required for event planning, dietary requirements, or accessibility considerations)
- Account information
- Photographs or video recordings
- Call recordings
- Records of meetings and decisions
- Identification documents
- Information relating to compliments or complaintsWe collect or use the following information for the operation of customer accounts and guarantees:- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Account information, including registration detailsWe collect or use the following information for service updates or marketing purposes:- Names and contact details
- Marketing preferences
- Records of consent, where appropriateWe collect or use the following information to comply with legal requirements:- Name
- Contact information
- Identification documentsWe collect or use the following personal information for dealing with queries, complaints or claims:- Names and contact details
- Account information
- Relevant information from previous investigations
- Customer or client accounts and records
- Information relating to health and safety
- Correspondence---Lawful bases and data protection rightsUnder UK data protection law, we must have a lawful basis for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.Which lawful basis we rely on may affect your data protection rights. These are briefly set out below.- Your right of access – You have the right to ask us for copies of your personal information.
You can read more about this right here- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
You can read more about this right here- Your right to erasure – You have the right to ask us to delete your personal information.
You can read more about this right here- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
You can read more about this right here- Your right to object to processing – You have the right to object to the processing of your personal data.
You can read more about this right here- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
You can read more about this right here- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
You can read more about this right hereIf you make a request, we must respond without undue delay and within one month.

Terms & ConditionsLast updated: 1 May 2025These Terms & Conditions set out how you can use the MTP Creative Solutions website and services. By accessing the site or placing an order, you’re agreeing to everything below. If you don’t agree, please don’t use the site.Throughout this document, “we”, “us” and “our” refer to MTP Creative Solutions. “You” refers to you as an individual or the organisation you’re acting on behalf of.---General termsBy using this website or purchasing services from MTP Creative Solutions, you confirm that you’re bound by these Terms & Conditions. They apply to the whole website and any communication between you and us, including email.We’re not liable for any direct or indirect loss or damage that may arise from using (or being unable to use) materials on this site. This includes, but isn’t limited to, loss of data or loss of profit – even if we’ve been advised that such damage could occur.If your use of the site results in the need to repair or correct equipment or data, those costs sit with you.We’re also not responsible for outcomes that occur as a result of how you use our resources. Prices and usage policies may change at any time.---LicenceWe grant you a limited, non-exclusive, non-transferable, revocable licence to access and use this website in line with these Terms.These Terms form a legal agreement between you and MTP Creative Solutions covering access to the website and any related services.If you breach these Terms, we reserve the right to suspend or terminate access to your account without notice.---DefinitionsTo keep things clear:- Cookie – Small data files stored by your browser to help the site function properly and remember preferences.
- Company – MTP Creative Solutions, 164 Broad Lane, L11 1AP, United Kingdom.
- Country – United Kingdom.
- Device – Any internet-connected device used to access the site.
- Service – Any service provided by MTP Creative Solutions via this website.
- Third-party service – External providers whose content or services may appear on the site.
- Website – https://mikeprescott.co.uk
- You – Any person or organisation using our services.---RestrictionsYou agree not to:- Sell, licence, distribute, lease, or otherwise commercially exploit the website or make it available to third parties.
- Modify, reverse engineer, decrypt, or create derivative works from any part of the website.
- Remove or obscure copyright, trademark, or other proprietary notices.---Returns & refundsThanks for choosing MTP Creative Solutions. We want you to have a positive experience when working with us.By placing an order, you agree to these Terms and our Privacy Policy. If you’re not satisfied with a product or service, get in touch and we’ll talk through the issue with you.---Suggestions & feedbackAny feedback, ideas, or suggestions you provide become the property of MTP Creative Solutions. We’re free to use them however we see fit, without obligation to credit or compensate you.---Your consentBy using this website, creating an account, or making a purchase, you consent to these Terms & Conditions.---Links to other websitesOur site may include links to third-party websites. We don’t control or endorse their content and aren’t responsible for their accuracy or policies. Once you leave our site, their terms apply.---CookiesWe use cookies to improve site functionality and performance. Some features may not work properly if cookies are disabled. We do not store personally identifiable information in cookies.---Changes to the service or termsWe may modify or discontinue parts of the website or services at any time, temporarily or permanently, without notice.We may also update these Terms. Any changes will be posted on this page. Continued use of the site means you accept the updated Terms.---Third-party servicesWe may display or link to third-party services. We’re not responsible for their content, accuracy, legality, or quality. Use them at your own risk and under their own terms.---TerminationThis agreement remains in place until ended by you or us.We may suspend or terminate access at any time if these Terms are breached. On termination, you must stop using the website and delete any copies you hold.Termination doesn’t affect any rights or remedies we may have under the law.---Copyright infringementIf you believe your copyright has been infringed on our site, please contact us with full details, including proof of ownership and your contact information.---IndemnityYou agree to indemnify and hold MTP Creative Solutions harmless from any claims or losses arising from your use of the website, breach of these Terms, or violation of third-party rights.---No warrantiesThe website is provided “as is” and “as available”. We make no guarantees about availability, accuracy, reliability, or suitability for any purpose. Use is at your own risk.Some jurisdictions don’t allow certain exclusions, so parts of this section may not apply to you.---Limitation of liabilityOur total liability is limited to the amount you paid us for the service in question. We’re not liable for indirect, incidental, or consequential losses, including loss of data or profits.---Severability & waiverIf any part of these Terms is found to be unenforceable, the rest remains valid. Failure to enforce any provision isn’t a waiver of our rights.Any claims related to the Services must be brought within one year of arising.---Intellectual propertyAll website content, design, and functionality belong to MTP Creative Solutions or its licensors and are protected by UK and international law. You may not copy or reuse content without written permission.---ArbitrationAny disputes (other than those relating to intellectual property rights) will be resolved through binding arbitration rather than court proceedings.---PromotionsAny promotions or competitions we run may have separate rules. It’s your responsibility to check eligibility and comply with those rules.---Errors & availabilityWe reserve the right to correct pricing or information errors and cancel orders where mistakes occur, issuing refunds where appropriate.---DisclaimerWe don’t guarantee uninterrupted or error-free service. Content may change without notice. Use of the site is entirely at your own risk.---ContactIf you’ve got questions about these Terms, you can contact us here:https://mikeprescott.co.uk/#contact